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SUMMARY:ITIL® 4 Foundation
DESCRIPTION:The ITIL 4 Foundation training can be valuable for individuals already certified under the previous version. As companies evolve\, so do the demands on IT. As such\, we are constantly keeping pace with the ever-changing requirements for IT Services. \nA long awaited update to the best practice guidance of the IT Infrastructure Library was released in the winter of 2019. The ITIL version 4 and now its latest publication provides a holistic approach to managing services and maximizing business efficiencies. \nFifalde Consulting Inc.’s ITIL 4 Foundation course is a two- or three-day event that provides learners an extensive introduction to the core concepts of ITIL 4. With the help of ITIL 4 concepts and terminology\, group discussions\, case study-based activities\, and examples included in the course\, you will acquire the ITIL 4 Foundation certification from the accredited training organization. \nAt the end of the course\, you will be able to: \n\nUnderstand the key concepts of ITIL service management. \nUnderstand how ITIL guiding principles can help an organization to adopt and adapt ITIL service management. \nUnderstand the four dimensions of ITIL service management. \nUnderstand the purpose and components of the ITIL service value system\, and activities of the service value chain\, and how they interconnect. \nUnderstand the key concepts of continual improvement. \nLearn the various ITIL practices and how they contribute to value chain activities. \n\nThis course provides you with the necessary tools to successfully obtain the ITIL 4 Foundation certification\, which you will take online or if required we will administer on the second day of the course. \nEvery student receives: \n\nTwo or three days of Instructor Led Education and Exercise Facilitation \nLearner Manual (excellent pre-class and post-class references) \nSample exams and exam preparation \nOnline or in-class Foundation Examination \n\nThis course is sold with the exam. \nFor more information\, please see the ITIL Foundation V4 course syllabus – EN V1.0.pdf  \nThis course is delivered in collaboration with iLEARN – Innovative Learning\,  an ATO of PeopleCert. \nITIL® 4 Foundation \nCoaching Hours for E-Learning×Coaching Hours\nThese are one-on-one coaching sessions allowing the participant(s) to review certain concepts and get additional explanations.  \nIt can also be used for reviewing some key elements of the courses and for asking our expert questions before the participant(s) take(s) their exam. \nWe recommend between 1 to 10 hours. Add hours with the + sign \n \nClose\nRegister Your Interest or get more info ×You didn't see a suitable course listed or you just want more info\n\n\n                \n                        Name of the training you are interested in*Organization name*Your Name*\n                            \n                            \n                                                    \n                                                    First\n                                                \n                            \n                            \n                                                    \n                                                    Last\n                                                \n                            \n                        Email*\n                            \n                        I would like to complete the course within:\n			\n				\n				This month\n			\n			\n				\n				Next month\n			\n			\n				\n				3 months\n			\n			\n				\n				6 months\n			How many people would take this course?\n			\n				\n				1\n			\n			\n				\n				2\n			\n			\n				\n				3\n			\n			\n				\n				4\n			\n			\n				\n				5+\n			Online course & private training\n								\n								I would consider an online course\n							\n								\n								I would consider a private training\n							CommentsMath Test!*10+2 x 2=?CAPTCHA\n          \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n        \n                        \n                        \n\nClose
URL:https://fifalde.ca/competence/itil-4-foundation/
CATEGORIES:Service Management
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