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FAQs

Is the new COBIT guidance free to members?

2020-09-02T16:18:30-04:00

As part of ISACA’s commitment to provide optimal value for its members, the PDF download of the following four (4) core COBIT 2019 publications will be free to members.   

Is the new COBIT guidance free to members?2020-09-02T16:18:30-04:00

What titles are included in the COBIT 2019 product family?

2020-09-02T16:12:23-04:00

COBIT 2019 Framework: Introduction and Methodology – an introduction to the key concepts of COBIT 2019.  COBIT 2019 Framework: Governance and Management Objectives – comprehensively describes the 40 core governance and management objectives, the processes contained therein, and other related components. This guide also references other standards and frameworks  COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution – this guide explores design factors that can influence governance and includes a workflow for planning a tailored governance system for the enterprise.  COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution – this title represents an [...]

What titles are included in the COBIT 2019 product family?2020-09-02T16:12:23-04:00

What is COBIT?

2020-09-02T16:10:15-04:00

COBIT is a framework for the governance and management of enterprise information and technology, aimed at the whole enterprise. COBIT defines the components and design factors to build and sustain a best-fit governance system.  The globally recognized COBIT 2019 Framework helps ensure effective EGIT, facilitating easier, tailored implementation—strengthening COBIT’s continuing role as an important driver of innovation and business transformation. 

What is COBIT?2020-09-02T16:10:15-04:00

Will candidates receive a certificate for individual ITIL 4 modules and the overarching ITIL 4 Managing Professional and ITIL 4 strategic leader designations?

2020-09-02T15:50:21-04:00

Yes, candidates should receive separate certificates, as follows:  ITIL 4 Foundation certificate Individual certificates for each completed ITIL 4 Managing Professional and/or ITIL 4 Strategic Leader modules  A certificate for achieving the ITIL 4 Managing Professional and/or ITIL 4 Strategic Leader designations  Individual certificates for the ITIL 4 Managing Professional and/or ITIL 4 Strategic designation(s) will be awarded to candidates once all training has been completed and candidates have passed the required exams for that designation. 

Will candidates receive a certificate for individual ITIL 4 modules and the overarching ITIL 4 Managing Professional and ITIL 4 strategic leader designations?2020-09-02T15:50:21-04:00

What are the ITIL 4 Core guidance publications?

2020-09-02T15:51:03-04:00

ITIL 4 consists of the following core guidance publications:  ITIL 4 Foundation ITIL 4 Specialist: Create, Deliver and Support (CDS) ● ITIL 4 Specialist: Drive Stakeholder Value (DPI) ITIL 4 Specialist: High-velocity IT (HVIT) ITIL 4 Strategist: Direct, Plan and Improve (DPI) ITIL 4 Leader: Digital and IT Strategy.

What are the ITIL 4 Core guidance publications?2020-09-02T15:51:03-04:00

Is ITIL 4 Training mandatory for candidates or can they self- study?

2020-09-02T15:07:00-04:00

AXELOS has not mandated training for ITIL 4 Foundation, so you are able to self-study. However, candidates are encouraged to attend an accredited training course to fully understand the new material.  For all modules in the ITIL 4 Managing Professional and ITIL 4 Strategic Leader designations (including the ITIL 4 Managing Professional Transition module) training is mandatory to enable candidates to fully understand the new material. 

Is ITIL 4 Training mandatory for candidates or can they self- study?2020-09-02T15:07:00-04:00

How to become an ITIL 4 Strategic Leader?

2020-09-02T15:51:14-04:00

Candidates must be certified in ITIL 4 Foundation and both modules that comprise the ITIL 4 Strategic Leader designation. Candidates must also be able to demonstrate that they have at least three years’ minimum of managerial experience. 

How to become an ITIL 4 Strategic Leader?2020-09-02T15:51:14-04:00

Once I complete the four modules for the managing professional designation, do I need to pass an additional exam to get the ITIL 4 Managing Professional designation?

2020-09-03T07:05:47-04:00

No, once you pass all four modules you will automatically receive the ITIL 4 Managing Professional designation. 

Once I complete the four modules for the managing professional designation, do I need to pass an additional exam to get the ITIL 4 Managing Professional designation?2020-09-03T07:05:47-04:00

What are the ITIL 4 Certification designations called?

2020-09-02T15:51:44-04:00

There are four certification designations within the ITIL 4 scheme:  ITIL 4 Foundation ITIL 4 Managing Professional designation, comprised of four modules: ITIL 4 Specialist Create, Deliver and Support (CDS) ITIL 4 Specialist Drive Stakeholder Value (DPI) ITIL 4 Specialist High-velocity IT (HVIT) ITIL 4 Strategist Direct, Plan and Improve (DPI) – Universal module ITIL 4 Strategic Leader designation, comprised of two modules: ITIL 4 Strategist Direct, Plan and Improve (DPI) – Universal Module ITIL 4 Leader: Digital and IT Strategy. ITIL 4 Master

What are the ITIL 4 Certification designations called?2020-09-02T15:51:44-04:00