ITIL® 4 SPECIALIST: High Velocity IT (ITIL 4 SPECIALIST HVIT)
ITIL® 4 Specialist High Velocity IT (ITIL 4 DSV) module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations to operate in a similar way to successful digitally-native organizations. ITIL 4 Specialist High Velocity IT Certification (ITIL 4 HVIT) ITIL 4 Specialist High Velocity IT is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have [...]
ITIL® 4 SPECIALIST: Create, Deliver and Support (ITIL 4 SPECIALIST CDS)
ITIL® 4 Specialist Create Deliver and Support (ITIL 4 CDS) module covers the 'core' service management activities and expands the current scope of ITIL to cover the 'creation' of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. ITIL 4 Create, Deliver and Support Certification (ITIL 4 CDS) ITIL 4 Specialist Create, Deliver and Support (ITIL 4 CDS) is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end [...]
ITIL® 4 SPECIALIST: Drive Stakeholder Value (ITIL 4 SPECIALIST DSV)
ITIL® 4 Specialist Drive Stakeholder Value (ITIL 4 DSV) module covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT enabled services. ITIL 4 Specialist Create, Drive Stakeholder Value Certification (ITIL 4 DSV) ITIL 4 Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers. Accredited training for the ITIL 4 Managing Professional modules is mandatory to [...]
ITIL® 4 SPECIALIST: Direct, Plan and Improve (ITIL 4 SPECIALIST DPI)
ITIL® 4 Specialist Direct, Plan and Improve (ITIL 4 DPI) is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. ITIL 4 Specialist Direct, Plan and Improve Certification (ITIL 4 DPI) ITIL 4 Strategist Direct Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary [...]
Cloud Technology Associate (CTA)
This course covers the Scrum practices regarding cross-functional and self-managed teams, producing a working deliverable at the end of each iteration or sprint.
Agile Introduction
Why Agile Scrum Foundation is important? In project management one of the most important developments in recent years is the emergence of Agile frameworks in software development. The primary reason for this is the need for consistent delivery of high priority requests. Scrum is the most wide-spread practice in Agile project management. This methodology uses short time-boxes (work confined in regular, repeatable work cycle) like a sprint (or iteration) in Scrum to allow customers to have a tangible and objective view of a product’s progress. This way of working is becoming increasingly popular and are being used in other areas. [...]
ISO/IEC 27001 & 27002 Awareness
The course is aimed at all levels within the organization who want to attain an overview of the elements of the ISO/IEC 27001 & 27002 standards and the certification process. It is envisaged the delegates would normally have at least a basic understanding of the principles of IT Security Management and a basic IT Service Management in general. Who should attend? Members of any IT organization or IT dependent organization who play a role in quality IT management or have an interest in the ISO/IEC 27001 & 27002 standards. What should you expect? This course does not provide a professional [...]
ISO/IEC 27001 Foundation
Fifalde Consulting Inc.’s launch of a 2-day training for the new ISO/IEC 27001 certificate provides organizations and individuals with the essential understanding of ISO/IEC 27001 and prepares them for the certification examination. Who should attend? Everyone in the organization who is processing information. The module is also suitable for entrepreneurs of small independent businesses for whom some basic knowledge of information security is necessary. This module can be a good start for new information security professionals. What should you expect? Introduction of the hi-level concepts of the Information Security based on ISO/IEC 27001 Understanding of the ISO/IEC 27001 terminology, structure [...]
ISO/IEC 27002 Advanced
Information security is becoming increasingly important. Globalization of the economy leads to a growing exchange of information between organizations (their employees, customers and suppliers) and a growing use of networks, such as the internal company network, connection with the networks of other companies and the Internet. Other relevant trends include: (international) standards and certification in the field of information security continuing computerization of (IT) management development of automated security tools remote control outsourcing of management tasks compliance Furthermore, activities of many companies now rely on ICT, and information has become a valuable asset. Protection of information is crucial for the [...]
ISO/IEC 27002 Foundation
Fifalde Consulting Inc.’s launch of a 2-day training for the new ISO/IEC 27002 certificate provides organizations and individuals with the essential understanding of ISO/IEC 27002 and prepares them for the certification examination. Who should attend? Everyone in the organization who is processing information. The module is also suitable for entrepreneurs of small independent businesses for whom some basic knowledge of information security is necessary. This module can be a good start for new information security professionals. What should you expect? Introduction of the hi-level concepts of the Information Security based on ISO/IEC 27002 Understanding of the ISO/IEC 27002 terminology, structure [...]