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Fifalde Consulting
1 month ago
Fifalde Consulting

Personal Energy Management (PEM) - Training 2025

Is your “To Do” list growing by the minute and you wonder how you are going to get everything done? Are you getting home at night and feeling like your energy tank is almost empty? What about feeling scattered or stuck and not accomplishing what you set your mind to?

fifalde.ca/competence/personal-energy-management-pem/ ... See MoreSee Less

Personal Energy Management (PEM) - Training 2025 Is your “To Do” list growing by the minute and you wonder how you are going to get everything done? Are you getting home at night and feeling like your energy tank is almost empty? What about feeling scattered or stuck and not accomplishing what you set your mind to? https://fifalde.ca/competence/personal-energy-management-pem/
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Fifalde Consulting
1 month ago
Fifalde Consulting

Cloud Technology Associate (CTA) - Training 2025

The Cloud Technology Associate (CTA) course defines cloud computing and virtualization, and explains the benefits and applications. Technology is explained in a vendor neutral way. A lab activity is included which enables participants to understand the cloud in a practical manner. Besides, the course is contemporary with the inclusion of latest cloud ... See MoreSee Less

Cloud Technology Associate (CTA) - Training 2025 The Cloud Technology Associate (CTA) course defines cloud computing and virtualization, and explains the benefits and applications. Technology is explained in a vendor neutral way. A lab activity is included which enables participants to understand the cloud in a practical manner. Besides, the course is contemporary with the inclusion of latest cloud technologies and applications. https://fifalde.ca/competence/cloud-technology-associate-cta/
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Fifalde Consulting
1 month ago
Fifalde Consulting

Governance Foundation - Training 2025

The purpose of the Governance Foundation course is to confirm that a candidate has sufficient knowledge and understanding of the governance guidance including Enterprise Governance of Enterprise I&T; create awareness with their business executives and senior IT Management; assess the current state of their Enterprise I&T with the objective of scoping w ... See MoreSee Less

Governance Foundation - Training 2025 The purpose of the Governance Foundation course is to confirm that a candidate has sufficient knowledge and understanding of the governance guidance including Enterprise Governance of Enterprise I&T; create awareness with their business executives and senior IT Management; assess the current state of their Enterprise I&T with the objective of scoping what aspects of best practices would be appropriate to implement. https://fifalde.ca/competence/governance-foundation/
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Fifalde Consulting
1 month ago
Fifalde Consulting

ITIL® 4 SPECIALIST: High Velocity IT (ITIL 4 SPECIALIST HVIT) - Training 2025

For individuals in management and service management roles who have a responsibility for practices such as customer/user experience (CX) managers/designers, account managers, service delivery managers, business analysts, project managers, portfolio managers Individuals who want to acquire the ITIL Managing Professional (M ... See MoreSee Less

ITIL® 4 SPECIALIST: High Velocity IT (ITIL 4 SPECIALIST HVIT) - Training 2025 For individuals in management and service management roles who have a responsibility for practices such as customer/user experience (CX) managers/designers, account managers, service delivery managers, business analysts, project managers, portfolio managers Individuals who want to acquire the ITIL Managing Professional (MP) designation. https://fifalde.ca/competence/itil-4-specialist-high-velocity-it/
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Fifalde Consulting
1 month ago
Fifalde Consulting

ITIL® 4 SPECIALIST: Direct, Plan and Improve (ITIL 4 SPECIALIST DPI) - Training 2025
The ITIL 4 Specialist Direct, Plan and Improve is for IT leaders and managers of all levels of the organisation who are seeking to obtain the ITIL Managing Professional (MP) designation or the ITIL Strategic Leader (SL) designation, and/or who are involved in shaping IT direction and strategy.
fifalde.ca/competence ... See MoreSee Less

ITIL® 4 SPECIALIST: Direct, Plan and Improve (ITIL 4 SPECIALIST DPI) - Training 2025 The ITIL 4 Specialist Direct, Plan and Improve is for IT leaders and managers of all levels of the organisation who are seeking to obtain the ITIL Managing Professional (MP) designation or the ITIL Strategic Leader (SL) designation, and/or who are involved in shaping IT direction and strategy. https://fifalde.ca/competence/itil-4-specialist-direct-plan-and-improve/
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Fifalde Consulting
1 month ago
Fifalde Consulting

TIL® 4 SPECIALIST: Digital and IT Strategy (ITIL 4 SPECIALIST DITS) - Training 2025
ITIL® 4 Leader Digital and IT Strategy (ITIL 4 DITS) module focuses on the alignment of digital business strategy with IT strategy.
fifalde.ca/competence/itil-4-specialist-digital-and-it-strategy/ ... See MoreSee Less

TIL® 4 SPECIALIST: Digital and IT Strategy (ITIL 4 SPECIALIST DITS) - Training 2025 ITIL® 4 Leader Digital and IT Strategy (ITIL 4 DITS) module focuses on the alignment of digital business strategy with IT strategy. https://fifalde.ca/competence/itil-4-specialist-digital-and-it-strategy/
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Fifalde Consulting
5 months ago
Fifalde Consulting

ITIL® V4 Générer de la valeur pour les parties prenantes - Formation Hiver & Printemps 2025

Le module traite tous les types d’engagement et d’interaction entre un fournisseur de services et ses clients, utilisateurs, fournisseurs et partenaires. Il est focalisé sur la conversion de la demande en valeur à travers des services axés sur la TI.

fifalde.ca/fr/competence/itil-4-generer-de-la-valeur-po ... See MoreSee Less

ITIL® V4 Générer de la valeur pour les parties prenantes - Formation Hiver & Printemps 2025 Le module traite tous les types d’engagement et d’interaction entre un fournisseur de services et ses clients, utilisateurs, fournisseurs et partenaires. Il est focalisé sur la conversion de la demande en valeur à travers des services axés sur la TI. https://fifalde.ca/fr/competence/itil-4-generer-de-la-valeur-pour-les-parties-prenantes/
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Fifalde Consulting
5 months ago
Fifalde Consulting

ITIL® V4 Diriger, Planifier et Améliorer - Formation Hiver & Printemps 2025

Ce module universel représente un élément clé des parcours ITIL 4 Managing Professional et ITIL 4 Strategic Leader. Le module traite l’influence et l’impact des méthodes de travail Agile et Lean et la façon dont elles peuvent être exploitées en faveur d’une organisation.

La formation fournira aux professionnels une méth ... See MoreSee Less

ITIL® V4 Diriger, Planifier et Améliorer - Formation Hiver & Printemps 2025 Ce module universel représente un élément clé des parcours ITIL 4 Managing Professional et ITIL 4 Strategic Leader. Le module traite l’influence et l’impact des méthodes de travail Agile et Lean et la façon dont elles peuvent être exploitées en faveur d’une organisation. La formation fournira aux professionnels une méthode pratique et stratégique pour planifier et fournir une amélioration continue avec l’agilité nécessaire. https://fifalde.ca/fr/competence/itil-4-diriger-planifier-et-ameliorer/
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Fifalde Consulting
6 months ago
Fifalde Consulting

Providing Better Customer Service Workshop - Winter & Spring Training 2025

n today’s business climate, customer service training is more important than ever. Helping employees and managers to examine their attitudes about customer service and suggesting ways to boost their customer service performance is essential.

Getting people to see the multiple opportunities for improving customer service ... See MoreSee Less

Providing Better Customer Service Workshop - Winter & Spring Training 2025 n today’s business climate, customer service training is more important than ever. Helping employees and managers to examine their attitudes about customer service and suggesting ways to boost their customer service performance is essential. Getting people to see the multiple opportunities for improving customer service and retention is an important step in any quality-minded organization. Our workshop “Providing Better Customer Service” is effective with people at all levels, executives and employees alike, because each person is able to identify his or her own service action plan. The workshop is designed to give participants a profile of their customer service strengths and weaknesses and also to identify opportunities for improvement. It can be used as an individual analysis, a measure for personal development, a picture for building a service team, or an opportunity to identify changes needed in policies or operating procedures. https://fifalde.ca/competence/providing-better-customer-service-workshop/
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Fifalde Consulting
6 months ago
Fifalde Consulting

Knowledge Management - - Winter & Spring Training 2025

Knowledge fuels any successful organization. But the most vital knowledge is often intangible and cannot be easily captured or documented directly. It often resides in the experience, insights, actions, and interactions of the organization’s people, not in its databases or on its servers. Increasingly, organizations recognize the need to sh ... See MoreSee Less

Knowledge Management - - Winter & Spring Training 2025 Knowledge fuels any successful organization. But the most vital knowledge is often intangible and cannot be easily captured or documented directly. It often resides in the experience, insights, actions, and interactions of the organization’s people, not in its databases or on its servers. Increasingly, organizations recognize the need to share and use the wealth of knowledge rather than merely to find efficient ways to store terabytes of information. https://fifalde.ca/competence/knowledge-management/
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Access Over 70+ Certified Trainings Enjoy Fifalde Now!

Thank you for visiting Fifalde Consulting Inc.,
an Accredited, service provider of Service Management education and consulting. We deliver accredited, flexible and sustainable training on ITIL®, ISO 9001, ISO 31000, ISO/IEC 20000, ISO/IEC 27001, ISO/IEC 27002, TIPA®, TOGAF®, and more. Our business values are founded in trust, loyalty, professionalism and long term relationships.