ITIL® 4 SPECIALIST: High Velocity IT (ITIL 4 SPECIALIST HVIT)
The ITIL 4 Managing Professional: Specialist High Velocity IT is for individuals in management and service management roles who have a responsibility for practices such as customer/user experience (CX) managers/designers, account managers, service delivery managers, business analysts, project managers, portfolio managers Individuals who want to acquire the ITIL Managing Professional (MP) designation.
fifalde.ca/competence/itil-4-specialist-high-velocity-it/
ITIL® 4 SPECIALIST: Drive Stakeholder Value (ITIL 4 SPECIALIST DSV)
The ITIL 4 Managing Professional: Drive Stakeholder Value is for individuals in management and service management roles who have a responsibility for the practices such as software engineer/developer DevOps Manager/Specialist, Solution Architect, etc., as well as individuals who want to acquire the ITIL Managing Professional (MP) designation.
fifalde.ca/competence/itil-4-specialist-drive-stakeholder-value/
TIL® 4 SPECIALIST: Direct, Plan and Improve (ITIL 4 SPECIALIST DPI)
The ITIL 4 Specialist Direct, Plan and Improve is for IT leaders and managers of all levels of the organisation who are seeking to obtain the ITIL Managing Professional (MP) designation or the ITIL Strategic Leader (SL) designation, and/or who are involved in shaping IT direction and strategy.
fifalde.ca/competence/itil-4-specialist-direct-plan-and-improve/
ITIL® 4 SPECIALIST: Digital and IT Strategy (ITIL 4 SPECIALIST DITS)
This module focuses on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
fifalde.ca/competence/itil-4-specialist-digital-and-it-strategy/
ITIL® 4 SPECIALIST: Create, Deliver and Support (ITIL 4 SPECIALIST CDS)
The ITIL 4 Managing Professional: Create, Deliver and Support course is designed for the IT service management practitioners responsible for the operation of IT-enabled and digital services and for end-to-end support and delivery and who are seeking to obtain the ITIL Managing Professional (MP) designation.
fifalde.ca/competence/itil-4-specialist-create-deliver-and-support/
ISO/CEI 27032 Lead Cybersecurity Manager - Fromation 2025
Ce cours donne aux organisations et aux personnes les connaissances de base du gestionnaire de la mise en œuvre de la norme et du management de cybersécurité ISO/CEI 27032 et les préparent pour l’examen de certification
fifalde.ca/fr/competence/iso-cei-27032-lead-cybersecurity-manager/
ISO/CEI 27005 Risk Manager - Formation 2025
La formation « ISO/IEC 27005 Risk Manager » vous permettra de développer les compétences nécessaires pour maîtriser les processus liés à tous les actifs pertinents pour la sécurité de l’information en utilisant la norme ISO/IEC 27005 comme cadre de référence.
fifalde.ca/fr/competence/iso-cei-27005-risk-manager/
ISO/CEI 27001 Fondation - formation 2025
SO/IEC 27001 est le standard international pour la gestion de la sécurité des informations. Il pose les requis et fournit les détails du Système de Gestion de la Sécurité des Informations (SGSI) et, pour les organisations qui se certifient, il garantit à toutes les parties intéressées (actionnaires, sponsors, managers, clients et fournisseurs) que l’organisation a adopté un SGSI efficace et qu’elle s’est engagée à une amélioration continue.La certification ISO/IEC 27001 Fondation est obtenue automatiquement en réussissant l’examen ISO/IEC 27001 Fondation. Le cours ISO/IEC 27001 Fondation prépare de façon optimale le candidat à l’examen et à la certification.
fifalde.ca/fr/competence/fondation-iso-cei-27001/
ITIL® V4 Informatique à haute vélocité (IHV) - formation 2025
Le ITIL 4 Managing Professional: Informatique à haute vélocité est destiné aux personnes occupant des postes de gestion et de gestion des services qui ont la responsabilité de pratiques telles que les gestionnaires / concepteurs d'expérience client / utilisateur (CX), les gestionnaires de comptes, les responsables de la prestation de services, les analystes commerciaux, les chefs de projet, gestionnaires de portefeuille Personnes souhaitant acquérir le titre ITIL Managing Professional (MP).
fifalde.ca/fr/competence/itil-4-informatique-a-haute-velocite/
ITIL® V4 Générer de la valeur pour les parties prenantes (GVPP) - formation 2025
Le ITIL 4 Managing Professional: Générer de la valeur pour les parties prenantes est destiné aux personnes occupant des postes de gestion et de gestion des services qui ont la responsabilité des pratiques telles que l'ingénieur / développeur DevOps Manager / Spécialiste, l'architecte de solutions, etc., ainsi que les personnes qui souhaitent acquérir le titre ITIL Managing Professional (MP). fifalde.ca/fr/competence/itil-4-generer-de-la-valeur-pour-les-parties-prenantes/
Knowledge Management
This course is extremely complete and will provide you with the necessary tools to understand fully what Knowledge Management is, and how to define and implement properly the process. https://fifalde.ca/competence/knowledge-management/
ITIL® 4 Bridge
The ITIL 4 Bridge course will enable students to quickly move from the ITIL v3 Life cycle model to the ITIL v4 Service Value System (SVS) and to successfully obtain the certification. https://fifalde.ca/competence/itil-4-bridge/
ISO 22301 Lead Auditor
ISO 22301 Lead Auditor training is designed to enable attendants to audit a business continuity management system (BCMS) based on the requirements of ISO 22301. https://fifalde.ca/competence/iso-22301-lead-auditor/
Governance Foundation
The Governance of Enterprise Information and Technology (GEIT) introduces the candidate to six principles which are covered in detail and includes extensive guidance on components for governance of enterprise I&T. https://fifalde.ca/competence/governance-foundation/
DASA DevOps Fundamentals
This course is extremely complete and will provide you with the necessary tools to successfully obtain DASA DevOps Fundamentals certification
https://fifalde.ca/competence/dasa-devops-fundamentals/
The Cloud Technology Associate (CTA) course defines cloud computing and virtualization, and explains the benefits and applications. Technology is explained in a vendor neutral way. https://fifalde.ca/competence/cloud-technology-associate-cta/
ISO/CEI 27005 Fondation - Fondation 2025
Durant cette formation, vous apprendrez les concepts et les modèles relatifs à la gestion des risques en sécurité de l’information. https://fifalde.ca/fr/competence/iso-cei-27005-fondation/
ISO/CEI 27001 Transition - Formation 2025
Permet aux professionnels de bien comprendre les différences entre les normes ISO/IEC 27001:2013 et ISO/IEC 27001:2022. https://fifalde.ca/fr/competence/iso-cei-27001-transition-fr/
ISO/CEI 27001 Auditeur principal de la norme (APN) - formation 2025
Ce cours donne aux organisations et aux personnes les connaissances de base de l’auditeur de la norme ISO/CEI 27001 et les préparent pour l’examen de certification. https://fifalde.ca/fr/competence/auditeur-principal-de-la-norme-iso-cei-27001/
ISO/CEI 27001 Responsable principal certifié de la mise en œuvre de la norme - Formation 2025
ISO/CEI 27001 Responsable principal certifié de la mise en œuvre de la norme https://fifalde.ca/fr/competence/responsable-principal-certifie-de-la-mise-en-oeuvre-de-la-norme-iso-cei-27001/
ITIL® 4 Sensibilisation - Formation 2025
Ce cours ITIL 4 Sensibilisation permettra aux étudiants de passer rapidement du modèle de cycle de vie ITIL v3 au système de valeur de service (SVS) ITIL v4 et d’obtenir avec succès la certification. https://fifalde.ca/fr/competence/sensibilisation-a-itil-4/
ITIL® 4 Fondation - Formation 2025
Ce cours ITIL 4 Fondation permettra aux étudiants d’apprendre une nouvelle façon de définir la gestion de services informatiques via un système de valeur de service (SVS) et d’obtenir avec succès la certification. https://fifalde.ca/fr/competence/fondation-itil-4/
Providing Better Customer Service Workshop - Training 2025
his workshop will help the candidates to learn the best practices of Customer Service, practice with exercises and to improve.
Knowledge Management - Training 2025
his course is extremely complete and will provide you with the necessary tools to understand fully what Knowledge Management is, and how to define and implement properly the process.
https://fifalde.ca/competence/knowledge-management/
Service Catalogue - Training 2025
This workshop guides organizations in developing a service catalog in line with their specific needs
https://fifalde.ca/competence/service-catalogue/
Governance – Design & Implementation - Training 2025
This course is to confirm that a candidate has sufficient knowledge and understanding of the governance guidance including both the Design and the Implementation Guides of COBIT® 2019.
https://fifalde.ca/competence/governance-design-implementation/
TIL® 4 Foundation - Training 2025
The ITIL 4 Foundation course will enable students to understand a new way to look at IT Service Management through a Service Value System (SVS) and to successfully obtain the certification.
https://fifalde.ca/competence/itil-4-foundation/
ITIL® 4 SPECIALIST: Create, Deliver and Support (ITIL 4 SPECIALIST CDS) - Training 2025
Designed for the IT service management practitioners.
https://fifalde.ca/competence/itil-4-specialist-create-deliver-and-support/
ITIL® V4 Créer, Fournir et Soutenir - Formation Hiver & Printemps 2025
https://fifalde.ca/fr/competence/itil-4-creer-fournir-et-soutenir/
TIL® 4 Fondation - Formation Hiver & Printemps 2025
https://fifalde.ca/fr/competence/fondation-itil-4/
ITIL® 4 Sensibilisation - Formation Hiver & Printemps 2025
https://fifalde.ca/fr/competence/sensibilisation-a-itil-4/
Cloud Technology Associate - Winter & Spring Training 2025
https://fifalde.ca/competence/cloud-technology-associate-cta/
ITIL® 4 SPECIALIST: Drive Stakeholder Value - Winter & Spring training 2025
https://fifalde.ca/competence/itil-4-specialist-drive-stakeholder-value/
ITIL® 4 SPECIALIST: Direct, Plan and Improve - Winter & Spring Training 2025
https://fifalde.ca/competence/itil-4-specialist-direct-plan-and-improve/
ISO/IEC 27001 Foundation - Winter & Spring Training 2025
https://fifalde.ca/competence/iso-iec-27001-foundation/
ISO/IEC 20000 Foundation - Winter & Spring Trainingg 2025
https://fifalde.ca/competence/iso-iec-20000-foundation/
PRINCE2® 7th edition COMBO Course (Foundation and Practitioner) - Winter & Spring Training 2024
https://fifalde.ca/competence/prince2-7th-edition-combo-course-foundation-and-practitioner/
PRINCE2 Agile® Foundation - Winter & Spring Training 2024
This certification is aimed at professionals who work within a project environment including key staff involved with integrating project management with product delivery.
https://fifalde.ca/competence/prince2-agile-foundation/
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